Dezentracom SL built the ZeemGO app as a free app. This Service is provided by Dezentracom SL at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Purpose of the processing of you personal data
We will process your personal data provided through our web forms and app to:
- To attend to requests, complaints and incidents transferred through our contact channels incorporated in the website or app.
- Understand the behavior of the navigator within the web or app in order to detect possible computer attacks on our website or app.
- Comply with legal obligations that are directly applicable to us and regulate our activity.
- To protect and exercise our rights or to respond to claims of any kind.
- Where applicable, sending commercial communications regarding the goods or services that make up our activity., and/or news or newsletters related to our sector.
- Manage and send you the requested budget.
- Manage your data to schedule the requested appointment.
- Manage, monitor your activity in the blog/forum.
Lawfulness of processing
In the consent you have given us to process your data for the purposes indicated. The refusal to provide your personal data will result in the impossibility of processing your data for the aforementioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse to process personal data.
In our legitimate interest to protect our image, business and trajectory avoiding attacks on our website or app. In this case, the data subject may not refuse to process personal data, although he may exercise, where appropriate, the rights recognized in the eighth section of this policy.
Data retention deadlines or criteria
The personal data provided will be kept for as long as necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be properly blocked to, where appropriate, make them available to the competent Public Administrations and Agencies, Judges and Courts or the Public Prosecutor’s Office, during the limitation period for actions that may arise from the relationship with the client and/or the legally prescribed retention periods.
In the event that you have provided us with your resume, we will keep your data for the maximum period of one year from the receipt of the same by the entity, unless you have authorized us to keep your data for a period of conservation greater than indicated.
The Civil Code. Between 5 or 15 years depending on the case, according to the provisions of article 1964.2 of the aforementioned legal body.
Automated decisions and profiling
The app and website does not make automated decisions or create profiles.
During the duration of the processing of your personal data, organization may transfer your data to the following recipients:
- State Security Forces and Corps.
- Other competent public authorities, where the controller has a legal obligation to provide personal data.
International data transfers
The organization carries out international data transfers that have an adequate level of protection and all the necessary guarantees according to data protection regulations. The enabling for such transfers is provided for in Article 49 of the GDPR.
What rights you have over your data
The interested parties may exercise at any time and totally free of charge the rights of access, rectification and erasure, as well as request that the processing of their personal data be limited or request the portability of them (where technically possible) or withdraw the consent given, and where appropriate, not to be the subject of a decision based solely on automated processing , including profiling.
To do this, you can use the forms enabled by the organization, or send a letter to the email indicated above. In any case, your application must be accompanied by a photocopy of your ID or equivalent document, in order to prove your identity.
In the event that you feel your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority .
In compliance with Directive 2000/31/EC, if you do not wish to receive further information about our services, you may unsubscribe by sending a message via contact form.
Thuthfulness of the data
The data subject guarantees that the data provided are true, accurate, complete and up-to-date; committing to report any changes with respect to the data that it provided, by the channels enabled for this purpose and indicated in point one of this policy. You will be liable for any damages, both direct and indirect, that you may cause as a result of the breach of this obligation.
In the event that the user provides data of third parties, declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability arising from the failure to comply with this obligation.
Information Collection and Use
- Google Play Services: https://policies.google.com/privacy
- Google Analytics for Firebase: https://firebase.google.com/support/privacy
- Apple Services: https://www.apple.com/legal/privacy/
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service.
- To provide the Service on our behalf.
- To perform Service-related services.
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Embedded content from other websites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
This policy is effective as of 2022-06-07